Your phone rings at the slip.
Ours answers in two seconds.
We answer, rank and follow up for waterfront businesses in Baltimore and the Chesapeake — so a call at the dock never turns into a lost charter.
Founding waterfront operator cohort closes
02 — The math nobody runs
Twelve missed calls last Tuesday is not a busy week. It is two lost charters and a survey job.
Waterfront businesses lose work the same way everywhere on the Patapsco: the call comes in while somebody is on the dock, in the yard, or under a hull. Nobody calls back. The customer dials the next yard on the list. That is the entire leak.
Plot your own numbers
Model, not a promiseFill these from your own phone bill. If you do not know the third number, use 30% — it is the range we see on service and charter calls.
Left on the dock each year
468 unanswered calls a year. At a 32% booking rate that is 150 jobs that never reached a slip.
What a text-back recovers
A missed call that gets a text within ten seconds still books about 62% of the time — 93 jobs back in the calendar, from calls you already paid to receive.
We pull your call log
Not a survey. Your actual missed calls, ring-outs and after-hours volume, read straight off the phone system.
We price what walked
Each missed call gets your average job value and your own booking rate. You see the number in dollars, per month.
We fix the leak first
Text-back and the AI receptionist go live before anything else. Ranking and follow-up come after the phone stops bleeding.
03 — The offer
Four systems, installed on your existing phone number.
No new hardware, no rip-and-replace. We work on top of the number already painted on the fuel dock.
AI receptionist
Answers in your business name, 24 hours a day, in a voice your slip holders recognise. Books the haul-out, takes the survey details, texts the confirmation.
Answers on the first ring at 2am on a Sunday
Missed-call text-back
Any call you cannot take gets a text within ten seconds: who called, what they wanted, one tap to book. The conversation stays alive instead of dying at the dock.
Median text-back: 9 seconds
Local Maps ranking
Profile rebuilt, categories corrected, photos and posts on a schedule, reviews requested after every job. You show up where the search actually happens.
Top-3 pack movement inside 90 days
Pipeline & dispatch
Every inquiry lands on one board with the vessel, the service line and the value attached. Nothing waits in a text thread on somebody's personal phone.
One board for every slip, haul-out and charter
04 — Client wins
Logged as it happens, from the operators themselves.
Marinas, yards, charters, surveyors and logistics operators across Baltimore, Annapolis, Dundalk and the Eastern Shore. This feed reads the live table — new wins appear without a rebuild.
- Sparrows Point LogisticsDundalk 21222 · logistics
Dispatch intake runs itself overnight
224hours - Patapsco Charter Co.Baltimore 21230 · charter
Charter inquiries get a text back in 9 seconds
2409seconds - Harbor Point MarineBaltimore 21230 · marina
Answered every after-hours call for 41 straight days
383calls - Middle River DieselMiddle River 21220 · boatyard
Two survey jobs a week recovered from missed calls
02jobs - Curtis Bay BoatyardBaltimore 21226 · boatyard
Haul-out requests now booked without the office phone
1127jobs - Annapolis Slip GroupAnnapolis 21403 · marina
Maps ranking moved to the top 3 for "boat slip rental"
143position - Rock Creek RealtyPasadena 21122 · real-estate
Waterfront listings booked 14 showings in one week
314showings
Numbers reported by the operators themselves and logged in our pipeline. Not a guarantee of your results.
05 — Pricing
Flat monthly. Month to month. Cancel when the season ends.
Launch
Single-location yards, charters and small marinas
- AI receptionist answering 24/7 in your business name
- Missed-call text-back within 10 seconds
- Local Maps profile rebuilt and actively posted
- Pipeline board with every inquiry tracked
Growth
Most takenMarinas and yards running seasonal demand
- Everything in Launch
- Outbound follow-up sequences on every missed call
- Review engine: request, route and respond
- Monthly missed-revenue audit with recovered-dollar math
Dominate
Multi-site operators, logistics yards and port contractors
- Everything in Growth
- Multi-location routing and dispatch intake
- Custom AI scripts per service line and vessel class
- Quarterly on-site operating review in Baltimore
Setup is included. No long-term contract. Ad spend is separate and always yours.
06 — Start
Ten seconds now. We call you back today.
Give us the number that rings during the day. We will call it from a Baltimore line, walk your missed calls with you, and tell you honestly whether this is worth $297 a month — including when it is not.
Within one business day
A call from a real person, from a Baltimore number.
Twenty-minute audit
Your call log, your job values, your booking rate.
A number, not a deck
You get the annual figure that is walking out of the office.